Privacy Policy

This Privacy Policy describes how The Elephant and Castle Inn (“we,” “us,” or “our”) collects, uses, and discloses information about you when you visit our website www.theelephantandcastleinn.co.uk (the “Site”). Your privacy is important to us, and we are committed to protecting your personal information. By accessing or using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1. Information You Provide: We may collect personal information from you when you visit our Site, fill out a form, make a reservation, subscribe to our newsletter, respond to a survey, or otherwise interact with our services. The types of personal information we may collect include your name, email address, postal address, phone number, and any other information you voluntarily provide to us.

1.2. Automatically Collected Information: We may automatically collect certain information about your device and usage of the Site, such as your IP address, browser type, operating system, referring URLs, and pages visited on the Site. We may use cookies and similar tracking technologies to collect this information.

2. How We Use Your Information

2.1. We may use the information we collect from you for various purposes, including to:

  • Provide, operate, and improve the Site
  • Communicate with you, including responding to your inquiries and sending you information and updates about our services
  • Process reservations and bookings
  • Personalize your experience on the Site
  • Analyze trends and user traffic on the Site
  • Prevent, detect, and investigate potentially prohibited or illegal activities

3. Information Sharing

3.1. We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

3.2. We may also disclose your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Data Security

4.1. We take reasonable measures to protect the security of your personal information and to ensure that it is treated securely and in accordance with this Privacy Policy. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Changes to This Privacy Policy

5.1. We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after any such changes constitutes your acceptance of the revised Privacy Policy.

6. Contact Us

6.1. If you have any questions about this Privacy Policy or our privacy practices, please contact us at office@theelephantandcastleinn.co.uk